You can take a backup of your system at any time and store it inside the platform in case you need it in the future (for example if you accidentally delete anything that you want to be restored).
| Note: portals that are hosted by Epignosis have automatic daily backups which are saved for 30 days after being created and are scheduled outside of the eFront learning app. If you need to restore any information from such a backup feel free to reach out to our support team as described here. |
To create a new backup.
- Sign in to your portal as an administrator.
- Go to Maintenance (1) > Backup & Restore (2).
- Click on "Create Backup" (3) in order to take a backup of your current system. This may take some time, but after a while, the backup will show up in the list.
After the backup copy is created, you will be able to.
- Download (4): allows you to download the backup to save it to your computer or to import it to another eFront installation
- Restore (5): allows you to restore your data and take your system back to a previous status or to restore your data from another installation
- Delete (6): allows you to delete a backup if you no longer need it.
To restore upload a backup file.
- Sign in to your portal as an administrator.
- Go to Maintenance (1) > Backup & Restore (2).
- Click on "Upload Backup file" (3) and select the backup file you want to upload.
- After the upload is complete the backup file will appear in the available list of backup files.
| Note: In case the backup can't be completed as expected and as explained in this article, please check the values set in your PHP.ini for "max_execution_time", "memory_limit", "post_max_size", "max_input_time", and in your SQL configuration file for the "max_allowed_packet", and increase their values until you can successfully create a backup. |