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Installation & Maintenance
Knowledge Base
Product news
frequently asked
Administration
How can I see my system information
How to refresh your license key
How to take a Backup of the portal in the interface
How to take a Database Backup of your system
4 articles
Compliance
Audit Reports and Certifications info
How eFront supports 21 CFR Part 11
How eFront deals with WCAG, Section 508 & ADA
3 articles
Debug & Performance
Debug & performance settings within eFront
How to update the upload limits and PHP settings
2 articles
e-Mails
How to make the Notifications work
How to set up your SMTP server
2 articles
Installation
How to install efront using an RDS database
How to prepare and install your eFront
How to set up Apache/Mysql/PHP (AMP)
How to install eFront under IIS in Windows 2012
How to set up a LAMP server to run eFront
Setup Windows 2012 for SAML, LDAP and IIS
6 articles
Requirements
Hardware requirements of your eFront installation
Some details about the System Architecture
What software do I need to run to use eFront?
3 articles
Security
Why your eFront portal uses the TLS 1.2 protocol
Security features available in eFront
How to safeguard your system
3 articles
Troubleshooting
Upgrade troubleshooting
Why doesn't the system accept my License key
How to deal with the "Not Found" error message
3 articles
Upgrade
How to see the version in use and available updates
How to perform an automatic upgrade
How to manually upgrade your system
3 articles
URL & Domains
How to map a domain to your eFront portal
How to set up https (SSL) on a Centos environment
2 articles
eFront version 6
Added features in the new table UI
New admin UI Sidebar
Learner Sidebar
Instructor Sidebar
How to switch to the new UI
5 articles
General
How to contact support
Sales Tax FAQ
Getting started with eFront
3 articles
Administration
How to use Gradebooks
How to perform Avatar cleanup
How to troubleshoot Automations
How to add a new automation
How to find new features
How to Export your portal data to CSV files
18 articles
Blended Learning
How to set up Instructor Led Training events
How to set the Training sessions as completed
How to manage the Locations of live training events
How can the users register to the Training sessions
How to assign a set of sessions directly to a user
How to add custom fields to the Training sessions
10 articles
Branches
How to work with Branches
How to work with the branch admin role
How to setup branch URLs
How to customize a branch theme and homepage
How to upload a logo to your Branch
Who sees what and why in Branches
8 articles
Catalogs & Audiences
How to recommend courses to learners
How to set up Catalogs per Branch
How to set up Audiences
How to set up a Catalog per Audience
How to set up the default Course view
How to see Reports for a specific Audience
8 articles
Certifications
How to allow users share their eFront certificates in LinkedIn
How to work with Certifications
How to offer Compliance Training
How to manage the Certificates
How to customize Certifications
How to add images to Certificate templates
9 articles
Content
Available features after Video/Audio upload
Why my SCORM content are not completing
How to create content by capturing your screen or by recording video/audio
Concerning SCORM 2004
What are the available Unit completion rules
What types of content to use to create Course Units
27 articles
Communication
How to set up Course Announcements
How to work with Notifications
How to customize the Notifications
How to post an Announcement
How to work with Messages
How to work with Discussions
12 articles
Courses & Curricula
How to work with Learning Paths
How to add Courses
How to manage Courses
How to export/import a Course
How to work with Curricula
How to work with Categories
23 articles
Customizations
How to use the Site builder
How to customize your portal
How to create your own Theme
How to add an "Accept cookies" alert to the log-in page
How to edit the CSS of your Theme
How to add custom CSS to your Theme
9 articles
e-Commerce
How to setup Stripe Tax
How to sell your courses through Braintree
How to work with moneyless payments
How to sell your courses through Stripe
How payments with Balance work
How to sell your courses through Paypal
13 articles
Gamification
Which Gamification features are supported
How to customize the Gamification experience
How to customize the Gamification Badges
How to see the Gamification Reports
4 articles
Integrations
How to integrate your portal with Microsoft Teams
How to enable Google reCaptcha v2
How to connect with RabbitMQ
How to remove the eFront Zoom app
How to integrate your portal with Zoom
How to upgrade your existing Zoom.us locations to the new integration
22 articles
Languages
How multilingual content works
How to activate a Language
How to replace words or phrases with your own
How to change the date format
How can users change language in the portal pages
5 articles
Lessons
How to add content to Lessons
How to add Lessons to your Lessons Library
How to share files with learners
How to export/import a Lesson
How to see all the Lessons and add one to a Course
5 articles
Mobile App
What are the recommended devices for using the eFront app
What are the requirements for the Mobile app
Which content types are supported in the Mobile app
How to install the eFront Android app outside the Google Play store
4 articles
Ready Made Courses
Known requirements for TalentLibrary courses
How to access TalentLibrary™
How to manage your TalentLibrary™ courses
How to enable the integration with OpenSesame
How to add your OpenSesame courses to your portal
How to buy courses from OpenSesame and sync them with eFront
6 articles
Plugins
How to install a Plugin
How to create a Plugin
How to import data from TalentLMS to eFront
How to integrate your eFront portal with Salesforce
How to integrate your eFront portal with TalentCards
How to authenticate Users with a Biometric Signature
7 articles
Reports
What types of Reports are available?
Optimized System report export in ZIP format
Where to find xAPI Statements in SCORM and TinCan reports
How to set up Custom Reports
How to perform Mass Actions
How to filter your Reports
11 articles
Skills
How to work with Skills
How to assign Skills to Courses
How are Skills assigned to Users
How to create Skill-gap-tests
How to view the Skill-gap-test analysis
5 articles
SSO
How to configure SCIM with Azure AD
How to configure user provisioning with Okta through the SCIM v2 API
How to perform Single sign-on (SSO) with eFront
How to connect to an LDAP or Active Directory server
How to configure SSO with Okta
How to integrate eFront with Azure AD
10 articles
Tests & Assignments
How to add a Test to a Course
What are the available Test options
Which question types are supported
How to access a Course's Completed Tests
How to add Assignments to Courses
How to access and grade submitted Assignments
13 articles
Users
How to add Users
How to set automatic disconnection for idle Users
How to allow Users to self sign up to my portal
How to edit/add a User type
How to update User information en masse
How do the Mapped accounts work
20 articles
Release Notes
Release notes 6.0.0, 2023/11/27
Release notes 5.6.3, 2023/10/17
Release notes 5.6.2, 2023/09/20
Release notes 5.6.1, 2023/09/15
Release notes 5.6.0, 2023/09/14
Release notes 5.5.2, 2023/08/22
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