In this article you will find some common questions and answers regarding Sales Tax.

• Why am I being charged for sales tax?
• What happens with the sales tax collected?
• How is sales tax calculated?
• What if my business is exempt from sales tax?

Why am I being charged for sales tax?

For customers located in the United States, Epignosis is required to charge and collect taxes on sales in certain jurisdictions that have laws requiring the taxation of our products and Epignosis has either a physical presence or has met certain economic thresholds within that jurisdiction. These taxes vary by jurisdiction but include sales taxes and excise or privilege taxes.

For customers located in the United States where Epignosis' s products are taxable but Epignosis does not have a physical presence or has not yet met the economic thresholds, no sales tax will be charged. This however may change in the future due to changes in law or Epignosis meeting any of the requirements for charging and collecting tax in that jurisdiction.

What happens with the sales tax collected?

The entire amount charged to a customer for sales tax is remitted to the required jurisdiction and no amounts are retained by Epignosis.

How is sales tax calculated?

On your invoice, sales tax is calculated based on Epignosis's determination of the taxability of the product(s) you purchased, the address information provided by you and the tax rate of the applicable jurisdiction where you are located. If you need to update your address information please contact your Customer Success representative.

What if my business is exempt from sales tax?

Certain businesses such as non-profit organizations, educational institutions, government organizations or other, may have tax exemptions in various jurisdictions. If your business has an exemption certificate please contact your Sales or Customer Success representative and provide a copy of the exemption certificate to Epignosis. Once your certificate is received our team will review your account and, if approved, update your account's tax exemption status in our billing system. We will be in touch via email regarding your exemption status once your certificate has been reviewed.