To check if the automation event and action have been triggered from the system, you can follow these steps. 

Before you proceed, you will need to have debugging mode active for your Administrator user account. If you don’t have it active, learn more about how to do it here.

Log in to your portal as an Administrator and select “Automation” (1). Queue (2) and Log (3) tabs will then become available to you.

The Automations queue (4) displays all the automation records in the queue that will be executed in the future. These records are generated when you set a Time trigger option in an automation. You can delete the specific trigger from the queue (5), however, this will not delete the entire automation, only the specific trigger.

The Automations Log (6) displays all automations-related system events. There are two types of system events:

• The automation_queue_execution event. This event is responsible for triggering the automation mechanism in order to check if queue records are ready to be executed.
• The automation_cleanup_execution event. This event is responsible for triggering the automation mechanism in order to delete old records from the database queue & log table.